Payment and shipping

Shipment tracking


Shipment tracking

Would you like to track your shipment?
DHL: Click here and enter your tracking number. You will receive the tracking number separately by email after your order.

 

Free delivery


Shipping costs within Germany and the EU

Lava delivers free of charge within Germany from an order value of €39.00. Excluded: Vacuum sealer V.500 Premium XXL - here a shipping fee of €50 is charged within Germany (abroad: €150).
We charge a flat rate of €4.95 per order for shipping within Germany for any orders under this value. We ship ageing bags and small parts at a reduced shipping cost of €4.00.
DHL will usually deliver your package within 2-3 working days.

Shipping costs for other EU countries vary and can be found in the table below.

 

CountryParcel shipping costsTime in days*
Belgium€30.003 - 5
Bulgaria€20.003 - 5
Denmark€20.003 - 5
Finland€20.003 - 5
Germany€4.95

Ageing bags/small parts up to €39.00
€4.00
1 - 2
Estonia€20.003 - 5
France€20.003 - 5
Faroe Islands€20.003 - 5
Greece€20.003 - 5
Great Britain (UK)€20.003 - 5
Ireland€20.003 - 5
Iceland€40.003 - 5
Italy€20.003 - 5
Croatia€30.003 - 5
Latvia€20.003 - 5
Liechtenstein€15.00 plus customs clearance3 - 5
Luxembourg€20.003 - 5
Malta€20.003 - 5
Monaco€20.003 - 5
Netherlands€20.003 - 5
Austria€7.503 - 5
Poland€20.003 - 5
Portugal€20.003 - 5
Romania€20.003 - 5
Sweden€20.003 - 5
Serbia€40.003 - 5
Switzerland€15.00 plus customs clearance3 - 5
Slovakia€20.003 - 5
Slovenia€20.003 - 5
Spain€20.003 - 5
South Africa€40.003 - 5
Czech Republic€20.003 - 5
Hungary€20.003 - 5
Cyprus€20.003 - 5

 

Prices for parcel shipping in EUR, including VAT except prices for Switzerland / Liechtenstein, these are net prices.
*Valid from dispatch of goods. Outside Germany always as a preferred premium shipment.

 

CountryParcel shipping costsTime in days*
Albania€60.006 - 9
Andorra€30.006 - 9
Angola€60.006 - 9
Argentina€60.006 - 9
Armenia€60.006 - 9
Azerbaijan€90.006 - 9
Bahrain€60.006 - 9
Bangladesh€90.006 - 9
Barbados€90.006 - 9
Belarus€90.006 - 9
Belize€90.006 - 9
Benin€90.006 - 9
Bolivia€90.006 - 9
Brazil€60.006 - 9
Brunei€60.006 - 9
Burundi€90.006 - 9
Cambodia€90.006 - 9
Cameroon€90.006 - 9
Cape Verde€85.006 - 9
Central African Republic€85.006 - 9
Chad€90.006 - 9
Chile€60.006 - 9
Comoros€90.006 - 9
Congo€90.006 - 9
Djibouti€90.006 - 9
Dominica€90.006 - 9
Egypt€90.006 - 9
Eritrea€90.006 - 9
Ethiopia€90.006 - 9
Fiji€90.006 - 9
Gabon€90.006 - 9
Gambia€90.006 - 9
Ghana€90.006 - 9
Gibraltar€90.006 - 9
Greenland€16.006 - 9
Grenada€90.006 - 9
Great Britain (UK)€20.006 - 9
Guadeloupe€90.006 - 9
Guinea€90.006 - 9
Guinea-Bissau€90.006 - 9
Guyana€90.006 - 9
Hong Kong€90.006 - 9
India€60.006 - 9
Indonesia€60.006 - 9
Iran€60.006 - 9
Iraq€60.006 - 9
Jamaica€90.006 - 9
Jordan€90.006 - 9
Kazakhstan€40.006 - 9
Kenya€90.006 - 9
Kiribati€90.006 - 9
Kuwait€60.006 - 9
Kyrgyzstan€90.006 - 9
Laos€90.006 - 9
Lesotho€90.006 - 9
Liberia€90.006 - 9
Liechtenstein€15.00 plus customs clearance6 - 9
Macau€90.006 - 9
Malawi€90.006 - 9
Malaysia€90.006 - 9
Maldives€90.006 - 9
Mali€90.006 - 9
Mauritania€90.006 - 9
Mauritius€90.006 - 9
Macedonia€40.006 - 9
Moldavia€40.006 - 9
Montenegro€40.006 - 9
Mongolia€90.006 - 9
Mozambique€90.006 - 9
Namibia€90.006 - 9
Nauru€90.006 - 9
Nepal€90.006 - 9
New Zealand€90.006 - 9
New Caledonia€90.006 - 9
Niger€90.006 - 9
Nigeria€90.006 - 9
Norway€30.006 - 9
Oman€90.006 - 9
Pakistan€60.006 - 9
Palau€60.006 - 9
Papua New Guinea€90.006 - 9
Paraguay€90.006 - 9
Peru€60.006 - 9
Philippines€60.006 - 9
Qatar€60.006 - 9
Réunion€90.006 - 9
Russia€60.006 - 9
Rwanda€90.006 - 9
San Marino€20.006 - 9
Saint Kitts and Nevis€90.006 - 9
Saint Lucia€90.006 - 9
Saudi Arabia€90.006 - 9
Samoa€90.006 - 9
Senegal€90.006 - 9
Seychelles€90.006 - 9
Sierra Leone€90.006 - 9
Singapore€60.006 - 9
Solomon Islands€90.006 - 9
Somalia€90.006 - 9
South Africa€60.006 - 9
Sri Lanka€90.006 - 9
Saint Vincent and the Grenadines€90.006 - 9
Sudan€90.006 - 9
Swaziland€90.006 - 9
Switzerland€15.00 plus customs clearance6 - 9
Syria€60.006 - 9
Tajikistan€90.006 - 9
Tanzania€90.006 - 9
Thailand€60.006 - 9
East Timor€60.006 - 9
Togo, Tonga€90.006 - 9
Trinidad and Tobago€90.006 - 9
Tunisia€60.006 - 9
Turkey€60.006 - 9
Turkmenistan€90.006 - 9
Uganda€90.006 - 9
Ukraine€40.006 - 9
United Arab Emirates€90.006 - 9
Uruguay€90.006 - 9
Uzbekistan€90.006 - 9
Vietnam€90.006 - 9
Yemen€90.006 - 9
Zambia€90.006 - 9
Zimbabwe€90.006 - 9

 

Prices for parcel shipping in EUR, including VAT except prices for Switzerland / Liechtenstein, these are net prices.

*Valid from dispatch of goods. Outside Germany always as a preferred premium shipment.

Payment Methods

Germany

VISA
Sofortüberweisung

Secure SSL-encrypted payment

With the TÜV-certified payment system Sofortüberweisung you can pay easily and securely without registering and using your usual online banking data thanks to the PIN/TAN system. The advantage: Goods in stock will be shipped by DHL within 24 hours of your order on working days.

PayPal

Secure SSL-encrypted payment

Pay securely with your credit card or direct debit. Pay conveniently and securely via PayPal over the encrypted Lava SSL connection. The advantage: Goods in stock will be shipped by DHL within 24 hours of your order on working days.

PayPal payment in instalments

Secure SSL-encrypted payment in instalments

PayPal payment in instalments is valid for all customers with a German bank account for order amounts from € 99.00 to max. € 5,000.00 The term is 12 months and the APR is 9.99 per cent. The first instalment is conveniently debited from your account approx. 30 days after purchase.
Click here to go to the rate calculator, where frequently asked questions are also answered.

VISAVISA

Secure SSL-encrypted payment

Pay conveniently and securely by credit card via the encrypted Lava SSL connection. The advantage: Goods in stock will be shipped by DHL within 24 hours of your order on working days. Your account will be debited after the order has been received.

VISA
Buy on account

Purchase on account via Unzer – only for German and Austrian customers.
Major customers can also order on account by emailing verkauf@la-va.com

Pay your invoice conveniently 14 days after receipt of goods and transfer the amount directly to our German payment service provider Unzer. Goods in stock will be shipped by DHL within 24 hours of your order on working days.

Advance payment


Payment information follows with order confirmation via email

After placing your order, you will receive an order confirmation from Lava in which you will find the bank details for payment in advance.
Please transfer the total amount to the bank account indicated (be sure to note the order number, the order date and also your name on the transfer) and we will ship the goods in stock to your address on working days within 24 hours of receipt of payment.

Cash on delivery


€ 6.00 fees + € 2.00 collection fee

Pay directly to the DHL (Post) parcel delivery service upon receipt of the goods. Payment is in cash or in certain circumstances also by EC card. Additional costs for a cash-on-delivery shipment: € 6.00 cash-on-delivery fee and € 2.00 collection fee.
Goods in stock will be shipped by DHL within 24 hours of your order on working days.

European foreign Countries

VISA
Sofortüberweisung (only for accounts in Austria)

Secure SSL-encrypted payment

With the TÜV-certified payment system Klarna Sofortüberweisung you can pay easily and securely without registering and using your usual online banking data thanks to the PIN/TAN system. The advantage: Goods in stock will be shipped by DHL within 24 hours of your order on working days.

PayPal

Secure SSL-encrypted payment

Pay securely with your credit card or direct debit. Pay conveniently and securely via PayPal over the encrypted Lava SSL connection. The advantage: Goods in stock will be shipped by DHL within 24 hours of your order on working days.

VISAVISA

Secure SSL-encrypted payment

Pay conveniently and securely by credit card via the encrypted Lava SSL connection. The advantage: Goods in stock will be shipped by DHL within 24 hours of your order on working days. Your account will be debited after the order has been received.

Advance payment


Payment information follows with order confirmation via email

After placing your order, you will receive an order confirmation from Lava in which you will find the bank details for payment in advance.
Please transfer the total amount to the bank account indicated (be sure to note the order number, the order date and also your name on the transfer) and we will ship the goods in stock to your address on working days within 24 hours of receipt of payment.

Cash on delivery
only for shipments to Austria


€ 6.00 fees + € 9.70 collection fee

Pay directly to the DHL (Post) parcel delivery service upon receipt of the goods. Payment is in cash or in certain circumstances also by EC card. Additional costs for a cash-on-delivery shipment: € 6.00 cash-on-delivery fee and € 9.70 collection fee.
Goods in stock will be shipped by DHL within 24 hours of your order on working days.

Telefon +49 (0)7581 - 90430
E-Mail Contact