For questions regarding Vacuum-Sealer-Buying, usage of accessories or any smaller problems, the following FAQ's will help you quickly:
- How do I find the right Vacuum Sealer for me?
- Can I seal and vacuumize each foil?
- How to vacuum seal non-textured vacuum bags?
- The vacuum bag will not be vacuumized
- The machine does not automatically seal
- The machine does not make the full vacuum
- The machine can not be switched on
- When I make a vacuum in rolls, the bag again draws air
- The sealing is not clean
- Can I vacuumpack liquids?
- After vacuum, the container draws air again
General Tips & Tricks for your Vacuum-Sealer can be found here.
Direct Contact to the Service-Team
You can call the Lava-Service-Team Mon to Fri from 8 am 5 pm.
Alternatively, you can send your service request via the service form immediately to the appropriate department and you will get an answer within 24 hours during working days.
Free for our customers. In this section you will find downloads for Vacuum Sealers, Vacuum-Sealer-Bags and other Vacuum Accessories:
Click here to go to the download area.